Shipping & Payment Information

This page outlines important information regarding our shipping procedures, delivery timelines, and accepted payment methods. Customers are encouraged to review this information carefully before placing an order. For any additional questions, please contact us using the details provided at the end of this page.

Shipping Information

Shipping Destinations

Trilogy Peptides ships orders worldwide, including both UK and international destinations.

Customers are solely responsible for ensuring that the products ordered are permitted for import and receipt in their country or region. Trilogy Peptides cannot be held responsible for customs delays, seizures, or regulatory issues arising in the destination country.

Shipping Costs

Flat-rate shipping fee: £6.99
This rate applies to all orders, regardless of destination.

Order Processing

Orders placed before 12:00 PM (UK time) are, in most cases, dispatched on the same working day.
Orders placed after this time are typically processed on the following working day.

Delivery Timeframes

United Kingdom:
All UK orders are shipped using a next working day delivery service.
International Orders:
Estimated delivery timeframe is 5–9 working days. Delivery times may vary depending on customs processing and local courier services.

Damaged or Lost Packages

In the event that an order is damaged or lost during transit, customers must notify us promptly.

Upon notification:

We will initiate an investigation with the courier.
Once the investigation is complete, an appropriate resolution will be offered, which may include a replacement shipment or a refund.

Payment Information

Accepted Payment Methods

We currently accept the following payment options:

UK Bank Transfer
PayPal

Payment Instructions

Bank transfer payment instructions are provided on the Shipping page during checkout.
Orders will only be processed once payment has been successfully received and confirmed.

Customers are responsible for ensuring that payment details are entered correctly to avoid processing delays.